"Always a great place to pick up what we need before a trip. "
"I bought helmet, gloves and some more stuff and they explained me the fit and size of the helmet very well and helped me though the whole buying process. "
"Took my wife in for a pair of boots, the selection was limited. She did find a pair she liked and at checkout we saved $75 because they were on sale! "
"This was the first time that we visited the Lynnwood store. I was greeted immediately, however, no one came over to ask if I needed any help and I had to approach them to get assistance, which normally would not be a big thing, but I had been in the store for a good 20 min. looking at items that I was curious about and wanted more info on. Needless to say I did get an item that I was interested in, but it would have saved time if there had been service more readily. Other than that, everything else was good."
"Great customer service, friendly employees that are willing to help find what you need weather it's in the store or it has to be ordered through a catalog. Also like that you are open on Mondays and if I need something before the next weekend I can have it in two to five days."
"Their customer service was satisfactory. When purchasing the helmet they had an employee in training, who, for the lack of better words, is the problem with youth today ( smartass, but not in a good way and lazy). But, you could tell that the manager was not too happy with his performance. Everybody else was great. Weird pic to helmet that was not in stock and had to be shipped from a different store. They said it would take about five business days to get in, and they would call when it arrived. After two weeks, I called to get the status of the helmet. It had been there for over a week, I went in and picked it up with no other issues. Overall good place with knowledgeable staff "
"The people at cycle gear are fantastic, if you have problems with your bike, (for example my triumph) they generally will open up with their own experiences first, and then give you a couple ideas about how to come about fixing your problem. Secondly the customer service with assisting with finding the proper gear for you is awesome, they set me up with full suit and I love it! I'll always be a cycle gear customer! Thanks guys!"
A rep from Cycle Gear, Lynnwood, WA, , has responded:
“Thank you for taking time to leave this feedback. We have contacted the area manager about this for coaching. Ride Safe. ”